Jha S M <br/><br/>
Services marketing 

 - 4th 
 - Mumbai  Himalaya Publishing House India         2000 
 - 611p.  cm. 
<br/><br/><label>Source: </label> General Book 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Industry
<br/><br/><label>Dewey Class. No.: </label>X9(Y):51, P0