TY - BOOK AU - Bhattacharjee C TI - Service sector management: An Indian perspective SN - 817992212X U1 - X9(Y):8.2.P, P5 PY - 2006/// CY - Mumbai PB - Jaico Publishers India KW - Service Industry KW - Commerce N1 - Bib:p717-25; Appendix p689-716 ER -