BHASIN Jaspreet Kaur <br/><br/>
Customer relationship management 

 - New Delhi   Dreamtech Press          2012 
 - xviii,445p  cm. 
 - Wiley Series in Probability and Statistics .
<br/><br/> Bibliography: p 365-81 
<br/><br/><label>ISBN: </label>9789350044544  339.14999999999998 
<br/><br/><label>Source: </label> RKBA\09-10\5437, 24/02/2015, RAJKIRAN BOOK AGENCY  General Book 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commerce
<br/><br/><label>Dewey Class. No.: </label>X:511-8, Q2