TY  - BOOK
AU  - Ahluwalia J S Ed.
TI  - Total quality management:  Creating a quality envir   
T2  - Institute of Directors
SN  - 8174461175
U1  - X:89Q8, N8 
PY  - 1998///
CY  -  New Delhi 
PB  - Excel Books        
KW  -  Management
KW  - Quality Control
N1  - Bibliography chapterwise
ER  -