TY  - BOOK
AU  - GUPTA Garima
TI  - Marketing of services:  Quality dimensions.   
SN  - 9788177082562
U1  - X9(Y):51, Q1 
PY  - 2011///
CY  -  New Delhi 
PB  - New Century Publications.       
KW  - Commerce
N1  - Bibliography: P 167-200; Appendix: P 159-64
ER  -