VIVEK S. Delivering public services effectively Tamil Nadu and beyond - New Delhi Oxford University Press 2015 - xx,244p cm. Glossary: p 537-46 ISBN: 9780199451326 675.75 Source: RKBA\09-10\5425, 18/02/2015, RAJKIRAN BOOK AGENCY General Book Subjects--Topical Terms: Commerce Dewey Class. No.: V211,6:3, Q5