TY  - BOOK
AU  - JAIN Neera
AU  -  MUKHERJI Shoma
TI  - Effective business communication
SN  - 9781259001673
U1  - X:8N91, Q2 
PY  - 2012///
CY  -  New Delhi 
PB  - Oxford University Press       
KW  - Commerce
N1  - Bibliography: Chapterwise
ER  -