MULLICK N H <br/><br/>
Customer relationship management 

 - New Delhi   Oxford University Press         2016 
 - xiii,360p  cm. 
<br/><br/> Bibliography: p 214-228; Appendix: p 173-213 
<br/><br/><label>ISBN: </label>0199456755 
<br/><br/><label>Source: </label> General Book 
<br/><br/><label>Dewey Class. No.: </label>X:511-8, Q6