CHARANTIMATH Poornima M. Total quality management - 2nd - New Delhi Pearson 2006 - xx, 587p cm. Bibliography: P 255-84. Glossary: P 249-54 ISBN: 9788131732625 369.75 Source: 035/2013-14, 29/01/2014, EXCEL BOOK INTERNATIONAL General Book Subjects--Topical Terms: Commerce Dewey Class. No.: X:89Q8, P6