TY  - BOOK
AU  - SAMUEL Mark
TI  - Creating the accountable organization :  A practical guide to improve performance execution   
SN  - 9788120332577
U1  - X:87, P6 
PY  - 2007///
CY  -  New Delhi 
PB  - PHI Learning        
KW  - Commerce
N1  - Appendix: p 608-40
ER  -