TY  - BOOK
AU  - DUBEY Sanjiva Shankar
TI  - IT services business management:  Concepts, processes and practices.   
SN  - 9788120345317
U1  - X9:8:(D6,9(B), Q2 
PY  - 2012///
CY  -  New Delhi 
PB  - PHI Learning        
ER  -