Vilanilam J V <br/><br/>
More effective communication : A manual for professionals    

 - New Delhi   Response Books India         2000 
 - 238 p.  Appendix p 218-233 p. Index : 235-238 p.  Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>8170368316 
<br/><br/><label>Source: </label> General Book 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public Relation Management