FUTRELL Charles M. Fundamentals of selling Customers for life through service - 10th - New Delhi Tata Mcgraw Hill 2008 - xxv, 651p. cm. ISBN: 978007070659 654.5 Source: 883, 14/03/2014, Pranami Book Service General Book Subjects--Topical Terms: Commerce Dewey Class. No.: X:514-8, P6:P8