NARGUNDKAR Rajendra. Services marketing - 3rd - New Delhi Tata Mcgraw Hill 2010 - xix, 469p. cm. Bibliography: p 287-306 ISBN: 97800070682122 552.5 Source: 882, 14/03/2014, Pranami Book Service General Book Subjects--Topical Terms: Commerce Dewey Class. No.: X9(Y):51, Q0