Carbone Lewis P <br/><br/>
Clued in   How to keep customers coming back again    

 - New Jersey   Pearson Education          2004 
 - xxviii,272p  cm. 
 - Financial Times Prentice Hall Books .
<br/><br/> Bibliography chapterwise 
<br/><br/><label>ISBN: </label>0131015508 
<br/><br/><label>Source: </label> General Book 
<br/><br/><label>Dewey Class. No.: </label>X:51-8, P4