Goncalves Karen P <br/><br/>
Services marketing   A strategic approach    

 - New Jersey   Prentic Hall          1998 
 - xiv, 252p Bibliography chapterwise  cm. 
<br/><br/><label>ISBN: </label>0131065270 
<br/><br/><label>Source: </label> General Book 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Industry
<br/><br/><label>Dewey Class. No.: </label>X9(Y):51.73.N9, N8