TY  - BOOK
AU  - Summers Donna C S
TI  - Quality
SN  - 0024185663
U1  - X:89Q8, N7 
PY  - 1997///
CY  - New Jersey 
PB  - Prentice Hall        
KW  -  Management
KW  - Quality Control
N1  - Bibliography chapterwise: P 532-35; Appendix: p 501-519; Glossary: p 520-531
ER  -