Munter Mary Guide to managerial communication : Effective business writing and speaking - 4th - New Jersey Prentice Hall 1997 - xv , 203 p. Appendix : 164-190 p. Bibliography : 191-194 p. Index : 195-203 p. Includes bibliographical references and index ISBN: 132564475 Source: General Book Subjects--Topical Terms: Public Relation Management