LOVELOCK Christopher <br/><br/>
Services marketing    People, technology, strategy    

 - 4th 
 - New Jersey   Prentice Hall          2001 
 - xviii,717p.  cm. 
<br/><br/><label>ISBN: </label>0130173924   
<br/><br/><label>Source: </label> 9887, 13/09/2001, SBD  General Book 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Industry
<br/><br/><label>Dewey Class. No.: </label>X9(Y):51, P1/TD