TY  - BOOK
AU  - FELLS Ray
TI  - Effective negotiation :  From research to results   
SN  - 9781107665149
PY  - 2010///
CY  - New York
PB  - Cambridge University Press       
N1  - Bibliography : 241-48Appendix I-9 A : 173-213 p. References : 214-228 p
ER  -