TY  - BOOK
AU  - KORCZYNSKI Marek
TI  - Human resource management in service work
T2  - Management Work and Organisations
SN  - 9780230332928
U1  - X9(Y):9, P2 
PY  - 2002///
CY  - New York
PB  - Palgrave USA        
KW  - Service Industry
ER  -