TY  - BOOK
AU  - Caulcutt Roland
TI  - Achieving quality improvement: a practical guide
SN  - 0412559307 (hbd)
U1  - B2T0b89Q8, N5 
PY  - 1995///
CY  - London
PB  - Chapman Hall        
KW  - Operations research irt Quality control
N1  - Index 230-233p
ER  -