TY  - BOOK
AU  - Wilkinson Adrian^eand REFs
TI  - Managing with total quality management
SN  - 0333620070 (pbk)
U1  - B2T0b89Q8, N81 
PY  - 1998///
CY  - London
PB  - Macmillan Press Ltd.       
KW  - Operations and Quality anagement
N1  - Bibliographical references 189-206p; Index 207-216p; ^n23/CSL/OR/98-99/6392^d1998-07-09^mPurchase
ER  -