PEPPER Edward <br/><br/>
Customer relationship management   Concepts and strategies    

 - New York  Willford Press          2016 
 - 214p  cm. 
 - Wiley Series in Operations Research and Management Science .
<br/><br/> Bibliography: p 641-683 
<br/><br/><label>ISBN: </label>9781682851258 
<br/><br/><label>Source: </label> General Book 
<br/><br/><label>Dewey Class. No.: </label>X:511-8, Q6