TY  - BOOK
AU  - KRAMER Olivia
TI  - Conflict management and team building skills
T2  - HBR'S 10 Must Reads
SN  - 9781682854570
U1  - X:8N92, Q8 
PY  - 2018///
CY  - New York
PB  - Willford Press        
KW  - Commerce
ER  -