TY  - BOOK
AU  - Lawton Alan
AU  -  McKevitt David Ed.
TI  - Case studies in public services management
SN  - 0631195793
U1  - W,8.73.N9, N6 
PY  - 1996///
CY  - Oxford
PB  - Blackwell          
KW  - Bureaucracy
N1  - Glossary chapterwise
ER  -