TY  - BOOK
AU  - Frost Chris
TI  - Operational risk and resilience: Understanding and   
SN  - 0750643951
U1  - X:891, P1 
PY  - 2001///
CY  - Oxford
PB  - Butterworth-Heinemann          
KW  - Risk Management
N1  - Bibliography: P 295-96
ER  -