TY - BOOK AU - Fryman Mark A. TI - Quality and process improvement SN - 0766828727 (hbd) U1 - B2T0b89Q8, P2 TB PY - 2002/// CY - Australia PB - Delmar KW - Efficiency Industrial KW - Mathematics KW - Quality Control N1 - Appendix 345-349p; Glossary 351-365p; Index 367-374p ER -