TY - BOOK AU - Laguna Manuel AU - Marklund Johan TI - Business process modeling, simulation and design SN - 9781138061736 (hbk) U1 - B2T0bX:8, Q3;Q9 PY - 2019/// CY - Boca Raton PB - CRC Press KW - Business planning KW - Industrial management KW - Reengineering KW - Operational Research ER -