TY  - BOOK
AU  - Kapoor Ekta
TI  - Retailing:  A study with reference to measurement of retail service quality and relationship quality of select retail stores in Delhi
T2  - "University of Delhi, Commerce (Deptt. of-), Dissertation"
U1  - "X512.281.P, P7/TH" 
PY  - 2007///
CY  - Delhi
PB  - University of Delhi     
N1  - Bibliography: P 138-73
ER  -