TY  - BOOK
AU  - Sachdev Sheetal Bala
AU  - Unversity of delhi. Faculty of management. deptt of commerce (Delhi India)
ED  - Unversity of delhi. Faculty of management. deptt of commerce (Delhi India)
TI  - Service quality in bank marketing
U1  - "X62.2.N9, N7" 
PY  - 1997///
CY  - Delhi
PB  - University of delhi India    
KW  - India
ER  -