Payne Adrian <br/><br/>
Essence of services marketing. 

 - New Delhi  Prentice-Hall        1993 
 - 253p  cm. 
<br/><br/><label>Standard No.: </label>43986 
<br/><br/><label>Source: </label> Textual 
<br/><br/><label>Dewey Class. No.: </label>X9(Y):51.1N9, N3