TY  - BOOK
AU  - Franken Peter
AU  -  Arndt Ursula
AU  -  Konig Dieter
AU  -  Schmidt Volker
TI  - Queues and point processes
T2  - Wiley series in probability and mathematical statistics
U1  - B2893Q, M2 
PY  - 1982///
CY  - Chichester
PB  - John Wiley        
ER  -