Juran Joseph M Ed. <br/><br/>
Juran's quality handbook. 

 - 5 
 - New York     McGraw-Hill        1999 
 - xv,I.60p  cm. 
<br/><br/><label>Standard No.: </label>37961 
<br/><br/><label>Source: </label> Reference Collections 
<br/><br/><label>Dewey Class. No.: </label>X:89Q89, N9  RR