Gunjeet Kaur <br/><br/>
Relationship marketing   Focusing on consumer complaints. 

 - New Delhi  New Century Publications      2003 
 - xviii,191p,Bib.p195-214.  cm. 
<br/><br/><label>Standard No.: </label>66282 
<br/><br/><label>Source: </label> Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer Behaviour
<br/><br/><label>Dewey Class. No.: </label>X:5171, P3