Zeithaml Valarie A <br/><br/>
Services marketing 

 - 3 
 - New Delhi  Tata McGraw-Hill Publishing      2003 
 - xviii,660p.Bibchapterwise  cm. 
<br/><br/><label>Standard No.: </label>66059 
<br/><br/><label>Source: </label> Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing Service Industry
<br/><br/><label>Dewey Class. No.: </label>X9(Y):51.1'P, P3