Martin John E <br/><br/>
Command performance    The art of delivering quality service      

 - Boston  Harvard Business Review Book      1994 
 - xx,260p  cm. 
 - Harvard business review book series .
<br/><br/><label>Standard No.: </label>42915 
<br/><br/><label>Source: </label> Textual 
<br/><br/><label>Dewey Class. No.: </label>XM8:89Q8, N4