Katz William A <br/><br/>
Introduction to reference work .Vol-II    Reference services and reference processes. 

 - 7th 
 - New Delhi  The McGraw-Hill Companies,Inc      1997 
<br/><br/><label>ISBN: </label> 3841.4540000000002 
<br/><br/><label>Standard No.: </label>119180 
<br/><br/><label>Source: </label> 70, 21/08/2013, Classic Book Service  Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reference
<br/><br/><label>Dewey Class. No.: </label>2:7, N7.2