TY - BOOK AU - Verma Rajnikant AU - Dr. Ajay Kumar Singh Gu. AU - Prof. Jawahar Lal Gu. AU - University of Delhi. Faculty of Commerce and Business Studies. Department of Commerce ED - University of Delhi. Faculty of Commerce and Business Studies. Department of Commerce TI - Managing attitidinal changes through on mechanism : with reference to selected public and private sector banks PY - 2009/// KW - COMMERCE ER -