Oakland John S <br/><br/>
Total quality management and operational excellence text with cases 

 - 4 
 - London  Routledge         2014 
 - xxiv, 530p. 
<br/><br/> Index 521-530p. 
<br/><br/><label>ISBN: </label>9780415635509 (pbk) SL01562109 
<br/><br/><label>Standard No.: </label>190902 
<br/><br/><label>Source: </label> 58, 01/08/2014, Vardhman Books  Textbook 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Quality management<br/> Understanding quality<br/>Operational Research
<br/><br/><label>Dewey Class. No.: </label>B2T0bX:89Q8, P3;Q4 TOR