TY - BOOK AU - Stamatis D.H. TI - Quality assurance: Appling methodologies for launching new products, services and customer satisfaction SN - 9781498728683 (hbk) U1 - B2T0b89Q8, Q6 PY - 2016/// CY - Boca Raton PB - CRC press KW - Internal audits KW - Lean manufacturing KW - OEM quality system KW - Technical engineer KW - Operational Research N1 - Glossary 415-437p.; Appendix 439-599p.; Selected Bibliography 601-603p.; Index 605-616p ER -