Scott Beth C. thomsett Ed. <br/><br/>
Implementing virtual reference services 

 - Chicago  American Library Association U.S.A       2013 
 - ix, 152p.  cm. 
<br/><br/><label>ISBN: </label>9781555708993 (pbk)  4394.60 
<br/><br/><label>Standard No.: </label>9161 
<br/><br/><label>Source: </label> 11392, 11/02/2014, Elite Publishers Distributors  Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/>LIBRARY SCIENCE
<br/><br/><label>Dewey Class. No.: </label>2:97(D65,8(B)), Q3