TY  - BOOK
AU  - Marquez Joe J. Au.
AU  -  Downey Annie Au.
TI  - Library service design:  a LITA guide to holistic assessment, insight, and improvement
SN  - 9781442263840 (pbk)
U1  - 2N7, Q6 
PY  - 2016///
CY  - Lanham
PB  - Rowman & Littlefield Maryland     
KW  - LIBRARY SCIENCE
ER  -