Cassell Kay Ann <br/><br/>
Reference and information services in the 21st century    An intorudction 

 - 2nd ed. rev. 
 - London  Facet Publishing UK        2011 
 - xvi,461p.  cm. 
<br/><br/><label>ISBN: </label>9781856047784 (hbk)  3650.83 
<br/><br/><label>Standard No.: </label>118793 
<br/><br/><label>Source: </label> IN4889, 22/03/2012, New India Book Agency  Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/> REFERENCE SERVICES (LIBRARIES)<br/>LIBRARY SCIENCE
<br/><br/><label>Dewey Class. No.: </label>2:7.1'P, P6;P9