TY  - BOOK
AU  - Cassell Kay Ann
AU  -  Hiremath Uma
TI  - Reference and information services in the 21st century :  An intorudction
SN  - 9781856047784 (hbk)
U1  - 2:7.1'P, P6;P9 
PY  - 2011///
CY  - London
PB  - Facet Publishing UK      
KW  -  REFERENCE SERVICES (LIBRARIES)
KW  - LIBRARY SCIENCE
ER  -