TY  - BOOK
AU  - Schnurr Stephanie Au.
TI  - Exploring professional communication:  language in action
SN  - 9780415584838 (pbk)
U1  - P:(S:682)g, Q3 
PY  - 2013///
CY  - London
PB  - Routledge UK       
KW  -  INTERPERSONAL RELATIONS
KW  - COMMUNICATION
ER  -