Sasser W. Easr & others <br/><br/>
Service management course    Cases and readings 

 - New York  Free Press USA       1991 
 - 977p.  cm. 
<br/><br/><label>Standard No.: </label>68096 
<br/><br/><label>Source: </label> Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/> ECONOMICS<br/>MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>X:8, N1