Ross Catherine Sheldrick Conducting the reference interview A hoe to do it manual for librarians - New York Neal-Schuman Pub. USA 2009 - xiv,290p. cm. ISBN: 9781555706555 (pbk) 3531 Standard No.: 98512 Source: 722, 23/12/2009, K. K. Publications Textual Subjects--Topical Terms: LIBRARY SCIENCE Dewey Class. No.: 2:7, P9