Delhi University Library System Search for 'su:{ Customer services-management}'

CRM in financial services A practical guide to making customer relationship management work

By Foss Bryan.
2002

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Customer drivern services management

]]> By Balachandran S..
New Delhi Response Book 1999 .
333p. cm..
8170368413 (hbk)

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Customer-driven services management

By Balachandran S.
New Delhi New Delhi, Response 1999 .
333p

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Customer-driven services management

]]> By Balachandran S.
New Delhi Response Books India 2004 .
xiii, 304p , Bibliography P292-94 cm..
0761932550

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Customer-driven services management.

By Balachandran S.
New Delhi Response Bks 1999 .
333p cm..

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Developing new services: incorporating the voice of the customer into strategic service development

]]> By Fisher Caroline M.
Milwaukee ASQ Quality Press 2003 .
xvi, 216p. , Appendix A-I, 181-208p. cm..
0873895851 (hbd)

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Internet strategy: The road to web services solutions

]]> By Guah Matthew W.
Hershey IRM Press 2006 .
xviii, 323p. , Includes bibliographical references.; Glossary 259-312p.; Index 318-323p. cm..
1591407648 (pbk)

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Marketing management: A customer-centric approach

]]> By Selnes, Fred.
New Delhi Sage 2025 .
xvi, 341 p. 9781529624250

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Service management and marketing principles: competing in the service economy

]]> By Kandampully, Jay.
London Routledge 2024 .
xi, 233p. 9781032909080

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Service management and marketing principles: Competing in the service economy

]]> By Kandampully, Jay.
London Routledge 2024 .
viii, 233 p. : ill. 9781032909080

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Statistical Quality Control : Modern Introduction

]]> By Chad, Sampson.
Wilmington : Kaufman Press, 2022 .
x,290p. , Includes bibliography and index. ; 26 cm..
9781666889161

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Supply chain strategies : Demand driven and customer focused

]]> By Hines, Tony.
New York : Routledge, Taylor & Francis Group, 2024 .
xv, 399p. , Includes bibliographical references and index. ; 24 cm..
9781032493329

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