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Service marketing Zeithaml Valarie A; Bitner Mary Jo by
Material type:  Text; Format:
print
; Literary form:
Not fiction
Language: English
Publication details: New York New York, McGraw-hill companies 1996
Availability: Items available for loan: Faculty of Management Library (1)Collection, call number: X:51 N6.
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Services Marketing by
Edition: 2nd
Material type: Text; Format:
print
regular print
; Literary form:
Not fiction
Language: English
Publication details: New Delhi Irwin McGraw-Hill 2000
Availability: Items available for loan: South Campus Library (1)Collection, call number: X9(Y):51.1'P P0.
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Services marketing by
Edition: 3
Material type: Text; Format:
print
regular print
; Literary form:
Not fiction
Language: English
Publication details: New Delhi Tata McGraw-Hill Publishing 2003
Availability: Items available for loan: South Campus Library (1)Collection, call number: X9(Y):51.1'P P3.
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Services marketing Integrating customer focus across the firm by
Edition: 2nd
Material type: Text; Format:
print
regular print
; Literary form:
Not fiction
Language: English
Publication details: New Delhi Tata McGraw Hill India 2002
Availability: Items available for loan: Ratan Tata Library (1)Collection, call number: X9(Y):51 N6;P2/TD3.
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Services marketing Integrating customer focus across the firm by
Edition: 4
Material type: Text; Format:
print
regular print
; Literary form:
Not fiction
Language: English
Publication details: Boston McGraw-Hill 2006
Availability: Items available for loan: South Campus Library (1)Collection, call number: X9(Y):51.1'P P6.
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Services marketing Integrating customer focus across the firm. by
Edition: 6th
Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English
Publication details: New Delhi McGraw Hill Education 2013
Availability: Items available for loan: Ratan Tata Library (1)Collection, call number: X9(Y):51 N6;Q3/TD.
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Services marketing Integrating customer focus across the firm. by
Edition: 6th
Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English
Publication details: New Delhi McGraw Hill Education 2013
Availability: Items available for loan: Ratan Tata Library (1)Collection, call number: X9(Y):51 N6;Q3/TD.
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